Current Vacancies
Central Library Customer Service Vacancy, 17 hours | Business Unit Administrator, 20 hours
Business Unit Administrator
20 hours per week
Libraries are a key public face of Wellington City Council, having a high level of customer usage and satisfaction in dealing with millions of customer transactions annually. Our ongoing goals are to progress people's access choices to information and inspiration, and remain connected to communities to support their needs for leisure or learning.
This is a chance to join a great small team that provides a number of services to the Libraries business unit including:
- Provision of executive assistant duties for Libraries Manager - administration and diary management; records management; word processing; relationship management
- Minute taking and collating notes from various sources
- Daily cash processing and banking
Are you a team player, self starter, pro-active in your approach to sourcing work, flexible and a customer service wiz?
Do you have excellent computer skills and proven cash handling and administrative skills?
Are you a good communicator who can establish good working relationships and organise and manage your workload within deadlines?
If this sounds like you then please apply.
Applications close at 5pm on Monday 30th August 2010
For more details about this position please contact:
June Ramsay-Tesoriero, ph 04 801 4016, email june.ramsay-tesoriero@wcc.govt.nz
Role descriptions and application forms are available to download: Application Form, Role Description. Alternatively, printed copies are available at any Wellington City branch library.
Applications may be emailed (librariesadmin@wcc.govt.nz), or posted to: Library Administration, Wellington City Libraries, P.O. Box 1992, Wellington.
Library Administration
Wellington City Libraries
P O Box 1992
Wellington
Permanent Part-time Vacancy
Central Library, 17 hours
The Central Library has the highest visitor rate per capita in N.Z. and sustains a 99-100% customer satisfaction rating. Staff meet customer needs through a variety of channels; in-person, website, telephone, and via extension services.
Due to a resignation within the Central Enquiries team, we are looking for a Customer Service team member to work seventeen hours per week.
You will assist in providing a full array of reference services in a wide range of subject areas. eg.
- Fine Arts and Literature
- Classical and Popular Music
- History and Geography
- General and Social Sciences
The key competencies and duties for this position include:
- Delivering excellent customer service at any of our busy service desks.
- The ability to work both independently and in a team environment.
- You must demonstrate initiative and good communication skills.
- Aptitude for information and reference services.
It is envisaged that the successful applicant will work these hours between Friday and Monday which will include two weekday evening shifts and weekend day shift work.
Role descriptions and application forms are available to download: Application Form, Customer Service Role Description (Word), Customer Service Role Description (PDF), or at any Wellington City Library.
If you require further information please contact:
Karl Tilley on 8014086 - email karl.tilley@wcc.govt.nz or
Anne Selwyn on 801 4070 -email anne.selwyn@wcc.govt.nz
Applications close 5.00pm, Monday 30th of August 2010; please send a cover letter detailing your aptitude for the role, and your application form, headed Central Enquiries Team 17 Hour Position to ans.potting@wcc.govt.nz - or mail to:
Ans Potting
Business Unit Administrator
Wellington City Libraries
P O Box 1992
Wellington
